Post by Mike Harding on Jul 30, 2024 12:59:19 GMT 10
Yesterday I was about to buy a $23.50 10W solar panel from a NSW seller, postage was listed as being free.
Just before I clicked on the "Pay Pall" button, which confirms the sale, I noticed the total was now $33.50 with an additional $10 for postage.
Long story cut short:
It seems, in Victoria, delivery to anywhere outside the Melbourne area attracts the extra $10 and I assume the same applies to other states/capitals. I contacted the seller and asked, they replied the additional cost was applied to non metro deliveries.
Next: I made a complaint to eBay for this listing, Their AI complaints handling software has just informed me the listing is fine and does not breach their rules or, as a human might have put it, "Get knotted Harding."
*Nowhere* on that listing does it indicate extra postage for country areas, indeed it specifically states that free postage applies to "Australia" and I don't believe Victoria has seceded yet.
Moral:
Check *very* carefully that the payment total is what you expect it to be before that final click, it's very easy just to "click through" these screens.
Result:
I bought an identical panel from another supplier for $27.90 with proper free postage.
Just before I clicked on the "Pay Pall" button, which confirms the sale, I noticed the total was now $33.50 with an additional $10 for postage.
Long story cut short:
It seems, in Victoria, delivery to anywhere outside the Melbourne area attracts the extra $10 and I assume the same applies to other states/capitals. I contacted the seller and asked, they replied the additional cost was applied to non metro deliveries.
Next: I made a complaint to eBay for this listing, Their AI complaints handling software has just informed me the listing is fine and does not breach their rules or, as a human might have put it, "Get knotted Harding."
*Nowhere* on that listing does it indicate extra postage for country areas, indeed it specifically states that free postage applies to "Australia" and I don't believe Victoria has seceded yet.
Moral:
Check *very* carefully that the payment total is what you expect it to be before that final click, it's very easy just to "click through" these screens.
Result:
I bought an identical panel from another supplier for $27.90 with proper free postage.
